Hakone Onsen: Top 10 Hotels with English-speaking Staff Recommended for Foreigners

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Fujiya Hotel

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This is a hotel in Hakone that has been welcoming foreign guests for a long time.

I recommend Fujiya Hotel in Miyanoshita. The main building was built in the Meiji era (1891) to welcome guests from overseas, and is a classic hotel where Helen Keller, Chaplin, John Lennon and Yoko Ono have stayed. The Japanese-Western style building is like a museum, and it is a wonderful hotel that you can't find anywhere else. They have had many guests from overseas for a long time, so they are used to dealing with them. If you want to experience a Japanese atmosphere, I recommend staying at Hana Goten.

's answer OnsenDaisuki (Posted on 2025/1/28)

It was like staying in a museum!

I've only stayed at Fujiya Hotel once, but all the buildings were so beautiful that it felt like I was staying in a museum. I enjoyed my stay by strolling through the Japanese garden and looking around the area displaying the hotel's historical materials. It's amazing that Charlie Chaplin and Helen Keller stayed here too. During your stay, be sure to try the traditional Fujiya Hotel flavor, "Beef Curry," at Restaurant Cascade. They also cater for vegan meals, so please ask if you would like one.

's answer mariruri (posted on 2025/1/28)

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Hakone Kowakien TEN-YU

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There is ample English support, including a picture story show in English and the "Kakeyu Dance" lesson in English.

At Tenyu Hotel, a hot spring sommelier holds a "hot spring lecture" every day, teaching overseas guests in English how to bathe in a hot spring and proper etiquette. This is only available to guests staying at the hotel, so why not stay the night and participate? All rooms at Tenyu Hotel have their own open-air hot spring baths, and there is also a large public bath, so you can fully enjoy the hot springs just within the hotel, but there is also Yunessun nearby, so once you get used to the hot springs, why not spend the whole day at Yunessun soaking in the hot springs until your body is soaking up the heat?

's answer Shiratama (Posted on 2025/1/28)

We have staff who can speak everyday conversation in English, Korean, and Chinese!

Just before COVID, there were definitely staff members who could hold everyday conversations. They probably still are. The baths at Tenyu are great. On the sixth floor, there is an infinity open-air bath that blends into the sky, with nothing blocking the view from the Hakone outer rim. There is also a dry sauna. The hotel is originally built on a hill, so the view from the open-air bath is Breathtaking view. The fifth floor open-air bath overlooks the waterfall, which is a refreshing view that allows you to soak in negative ions. There is also a dry sauna on this floor. On the first floor, there is a reclining Lying-down bath and a jacuzzi where you can relax. There is a kaiseki plan for meals, but I think the buffet plan is better. After listening to my friend's opinion, there are many delicious Japanese dishes, so there is a wide range of choices. The breakfast is a Japanese and Western Buffet, so it's the food I'm used to, so I think it's fine as it is.

's answer Shinryuken (Posted: 2022/12/9)

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Hakone Hotel

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This hotel offers views of Lake Ashi and Mt. Fuji from the guest rooms and hot springs.

English support is available, so foreigners can stay here with peace of mind. Located on the shores of Lake Ashi, you can see the lake and Mt. Fuji from the guest room windows, so foreigners will also enjoy it. There are two large public baths with open-air baths, so you can enjoy the hot springs while looking out at Lake Ashi and Mt. Fuji. For dinner, you can enjoy a full course French meal or teppanyaki. You can get there by bus from Odawara Station or Hakone-Yumoto Station.

's answer RRgypsies (posted on 2020/10/31)

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Yumoto Fujiya Hotel

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This is a highly rated accommodation in Hakone for its English-speaking staff.

The Yumoto Fujiya Hotel is famous for its good reputation as an English-speaking hotel in Hakone. Located at the entrance to the Yumoto Onsen hot spring area, which has been loved since the Edo period as one of the Seven Hot Springs of Hakone, this hotel is conveniently located just a 3-minute walk from Hakone-Yumoto Station, making it easy to stroll around and ensuring that your friends won't get lost.

Ai Ai 's answer (posted on March 3, 2019)

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Hakone Suimeisou Hotel

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A hotel with English-speaking staff and easy access from the station

This hot spring inn has English-speaking staff, is easily accessible from Hakone-Yumoto Station, and is a safe place for friends to stay alone. There is a large public bath and an open-air bath, and the rooms are traditional Japanese-style, so your foreign friends can enjoy the fun of hot springs.

's answer (Posted: 2023/3/24)

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Onsen Guest House HAKONE TENT

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A hot spring inn in Gora Onsen where foreigners can stay with peace of mind

This inn is in a great location, just a two-minute walk from Gora Station. As it is a guesthouse, people from many countries stay there, so even if you only speak English, you don't have to worry. Even though it is a guesthouse, the baths are of course hot springs. You can enjoy the luxurious waters directly 100% natural hot spring. There are also private rooms, and the calm, spacious Japanese-style rooms allow you to relax as if you were in Ryokan (Japanese inn). In the evening, we enjoyed delicious food with a drink in the attached bar. There is also a clean kitchen, so you can make a delicious breakfast.

Kumatan 's answer (posted on 2019/11/13)

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Hakone Yumoto Hotel

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A hotel with a long and venerable history where you can enjoy the famous hot springs known as "Togenuki Onsen"

The hotel has a large public bath and an open-air bath, and the water is plentiful and of good quality, so I went into the hot springs many times during my stay. Dinner is buffet style, and the famous Hakone Bakery is served for breakfast, both of which were delicious. I saw many foreigners in the hotel, but it seems that there are staff members on hand who can speak English.

Akieri 's answer (posted on March 9, 2019)

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Guesthouse Azito

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Cheap hostels for foreigners

This hostel-style accommodation has many guests from overseas. There is also a bar on-site, and at night it is bustling with more foreign tourists than Japanese people.

's answer (posted on August 26, 2023)

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Tokinoyu Setsugetsuka

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A hot spring inn popular with foreigners that offers English-speaking services

We recommend the Setsugekka Hotel. This inn has a Japanese atmosphere, so there are many foreign tourists and you can rely on them to communicate in English. As long as you pay attention to the small nuances, you can communicate on your own. All rooms have beautiful cypress open-air baths, and the experience of touring the baths in the bath basket is very comfortable. There are three private open-air baths with a rustic atmosphere that you can use immediately if they are available without making a reservation. This is a recommended hot spring inn where even foreigners can experience precious Japanese culture.

Aim 's answer (posted on 2021/9/11)

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Bettei Koyoi (Adult Only)

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Hot Spring Inns in Hakone with English Speaking Staff

Bettei Koyoi has 100% natural hot spring, and there is an open-air bath and a large communal bath. You can enjoy the hot spring to your heart's content and relax both body and mind. You can enjoy creative Japanese cuisine made with seasonal ingredients, and relax in a relaxing room. English support is also available, so foreigners can feel at ease. I'm sure you will be satisfied. In order to allow adults to relax, children under junior high school age are not allowed to stay.

Glassman 's answer (posted on September 5, 2020)

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