Overview
一流のサービスとアメニティで、ゲストが快適な体験をできるよう細心の注意が払われています。駐車場は、車でお越しのお客様のために当宿泊施設によって提供されています。当宿泊施設ではコンシェルジュサービスを含むフロントデスクサービスを提供しており、快適な滞在をお約束します。長期滞在の際や必要な時には、ランドリーサービスを利用して旅行着を清潔に保つことができます。 ルームサービスなどの設備・サービスも充実しています。持ってくるのを忘れたとしても、大きな問題にはなりません。必要なものはコンビニで調達できます。最高のくつろぎをお約束するため、客室は魅力的なデザインで、基本的な生活必需品をすべて備え、楽しい滞在を演出します。 客室内でのビデオストリーミング、日刊紙、テレビなど、さまざまなアメニティをご用意しております。当宿泊施設の一部の客室では、必要な時のために、室内でのお飲み物をご用意しております。必須のバスルームも同様に重要で、当宿泊施設には、バスローブ、タオル、ヘアドライヤーを用意している客室用バスルームもあります。 旅の始まりは、おいしいコーヒーでいかがですか?当宿泊施設では、淹れたての極上コーヒーの爽快な味わいをお楽しみいただけます。 素敵な夜を気軽に体験!当宿泊施設のエンターテイメント施設の外に出ることなく、エンターテイメントな夜をお楽しみください。 昼も夜も、お好きな時に宿泊施設のセルフサービスの自動販売機でお食事をどうぞ。
Basic Information
- check-in:03:00 PM
- Check out:12:00 PM
Review by a local Japanese person
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Posted on:2025/10/28
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So Impressed by the Bell Staff's Incredibly Helpful Service!
The Sheraton is a huge hotel, but the bell desk staff made us feel instantly relieved. They took charge of our mountain of luggage quickly and with a big smile. Then, they suggested, "While you wait for your room to be ready, why not relax at the café over there?" They even used a hotel map to show us exactly where to go, which was super clear and helpful. Later, when we asked for directions to the Disney Resort Line station, they didn't just point the way. They gave us specific, practical details, like the monorail's arrival times. I was genuinely touched by their professional service. You can tell they are always thinking one step ahead to make sure guests don't feel lost or overwhelmed in such a massive hotel.
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Posted on:2025/10/28
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A Truly Healing 'Omotenashi' at the Hotel's "Oasis"
If you are someone who prioritizes a relaxing stay at the hotel rather than just running around the parks, I highly recommend the Sheraton. They have an on-site spa (a large public bath) called "Oasis," and the hospitality there was truly above and beyond my expectations. Even when it’s busy with many guests, I noticed that the changing rooms and washing areas are kept impeccably clean. The reception staff also provides a very thorough and polite explanation of the facilities. It's the perfect way to slowly warm up your body in a large, comfortable bath after getting a little chilled at the park. I felt that the dedicated work of the staff, who make this "healing time" possible, is a true hallmark of uniquely Japanese thoughtfulness (kokorozukai).
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Posted on:2025/10/28
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For a Truly Special Experience, I Highly Recommend the Club Lounge
If you are seeking a truly special experience, I believe booking a room with access to the Sheraton "Club Lounge" is the ideal choice. We stayed for my wife's birthday, and I must say, the quality of the staff in the exclusive lounge is simply on another level. It's not just that they immediately remember guests' faces and names; we were also able to check in and check out comfortably while seated in the lounge, completely bypassing the crowded main front desk. The staff were also very proactive, kindly asking if we needed any assistance regarding the parks and offering helpful advice on how to best enjoy our stay. You will surely be moved by the highly personal service they tailor to each guest, especially for special occasions like birthdays or anniversaries.
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Posted on:2025/10/28
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Perfect for Kids! The Staff's Warm, Friendly Service Was So Memorable.
I highly recommend the Sheraton. I felt their service, especially for families with children, was absolutely top-notch. The lobby is huge and often bustling with families coming back from the theme park, but every single staff member is incredibly kind to the children. For instance, my child was holding one of the hotel's mascot plushies, and several staff members who walked by smiled and greeted them. They also have a dedicated kids' play area called "WizKids," and you can tell the staff there are genuinely experienced and comfortable with children. It wasn't just a by-the-book service; it was that warm, genuine "omotenashi" (Japanese hospitality) that really stayed with me.
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Posted on:2025/10/ 9
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The Kids Will Love This Adorable Character Room
If you're staying at the Sheraton Grande Tokyo Bay, I highly recommend booking a "Treasures Room." These rooms are themed around the hotel's original character, a cute penguin named "Penton," and his animal friends. Everything is so charming—the wallpaper, the bed covers, and even the amenities! It's the perfect way to keep the Disney magic alive even after you've left the park. My kids were absolutely thrilled!
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Posted on:2025/10/ 9
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Perfect for Kids with Endless Energy!
The Sheraton Grande Tokyo Bay Hotel is absolutely packed with kid-friendly facilities. Our kids especially loved "Wizkids," a huge indoor playground. It has a giant ball pit and climbing structures, so they can burn off tons of energy, even if it's a rainy day. Beyond that, there's also an arcade and a mini-golf course—so much that you could easily spend a full day playing without ever leaving the hotel. It's the kind of place where, even after a tiring day at Disneyland, kids can come back and get a second wind. For children who seem to have boundless energy, I honestly think this is the best hotel.
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Posted on:2025/6/17
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An Official Hotel with a Perfect Location & Great Kids' Areas
Thinking about your child's first trip to Disneyland? The Sheraton Grande Tokyo Bay Hotel is a wonderful choice. Its location is unbeatable—literally right in front of the Disney Resort Line station, making trips to the park a breeze. Another great feature is the Japanese-style bathrooms, which have a separate, spacious area for washing before you get in the tub—super convenient for bathing little kids. They also have a large public bath, which is a real treat. Plus, with an indoor pool and a fun kids' area, you can enjoy your time at the hotel just as much as your time at the parks.
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Posted on:2019/2/ 1
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That's great, you can get a good deal
The Japanese-Western style is perfect for three generations. It is available at a very reasonable price except during peak seasons and on weekends. It is on a lower floor at the edge of the building, so it is a quiet environment. If you stay in a specific room (Japanese-style suite), you can use the private family bath. It is perfect for families with small children.
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Posted on:2017/1/22
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There is a sense of luxury
It has the atmosphere of a long-established hotel among the official Disney hotels. The white-based building gives it a luxurious feel that is typical of a resort hotel. If you value atmosphere, this is a great hotel. I personally like the fact that it has a large public bath, although it is charged.
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Posted on:2014/11/ 8
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How about making some memories at an official hotel?
The view varies depending on the room. Some rooms overlook Tokyo Bay, while others overlook the Disney fireworks. The garden is also beautiful. There are various plans, so I recommend it. There is also a free shuttle bus to the Disney Resort, which is convenient.
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Posted on:2014/6/ 4
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This hotel is recommended for families
Since you are a family, I assumed you would have children with you, so I would like to recommend this hotel! Usually, most hotels charge the same price as adults for elementary school students, but this hotel allows junior high school students to sleep together. The beds are 140cm wide, so I think it would be fine for children to sleep together. There are a variety of meals served buffet style, so I think you will enjoy it, and it is very convenient as you can walk to the station to the resort.
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Posted on:2014/6/ 3
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It has a long history among the Tokyo Disney Resort official hotels.
It is one of the oldest hotels in the Tokyo Disney Resort official hotels, and we have been using it since it first opened. There are many points to recommend it, such as the luxurious atmosphere of the hotel, the delicious dim sum, and the barbecues they hold in the garden in the summer, but the biggest reason is that it is the hotel where we held our wedding ceremony.
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Posted on:2014/6/ 3
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The room is large and spacious
First of all, the atmosphere of the entrance is nice. The hotel rooms are large and the beds are large, so you can relax. You can relax even if you get tired from playing at Disney. You can see the Disney Resort from the room, which lifts your spirits. The amenities were also luxurious, unlike other hotels. The breakfast restaurant has a wide variety of Western dishes.
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Posted on:2014/6/ 3
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Official hotels with recommended breakfast buffets
I recommend the breakfast buffet. The buffet at the restaurant "Grand Cafe" on the first floor has a wide variety of dishes, and there are many small plates prepared right next to each dish, so you can reach out and take what you want. It's delicious and there are plenty of children's dishes available, so it's a fun place.
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Posted on:2014/6/ 3
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Luxurious hotel and convenient to Disney
This is the hotel where I held my wedding. The Sheraton staff provide first-class hospitality. The buffet is lavish. The hotel is also luxurious and spacious. It has one of the highest numbers of wedding ceremonies, so if you go on the weekend, you're sure to pass by brides. If you're planning on visiting Disneyland, you can use a hotel plan that includes the right to purchase a Tokyo Disney Resort admission pass. There are also other benefits exclusive to guests.
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Posted on:2014/6/ 3
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A Japanese-style room is ideal when you have small children
If you have small children, this hotel has Japanese-style rooms that are safe for them to sit on and won't roll off the bed. What's more, the hot spring-style stone bath is only available to guests staying in Japanese-style rooms. A large bath is the best way to relax after a day at the park. It's also great for the elderly. The rooms facing Tokyo Disney Resort offer great views of the fireworks and the night view of the park, while the ocean view rooms offer great views of the sunset and Mt. Fuji.
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