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"Sheraton Grande Tokyo Bay Hotel" Reviews & Details

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Sheraton Grande Tokyo Bay Hotel

1-9 Maihama

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"Sheraton Grande Tokyo Bay HotelReviews about "

  • So Impressed by the Bell Staff's Incredibly Helpful Service!

  • The Sheraton is a huge hotel, but the bell desk staff made us feel instantly relieved. They took charge of our mountain of luggage quickly and with a big smile. Then, they suggested, "While you wait for your room to be ready, why not relax at the café over there?" They even used a hotel map to show us exactly where to go, which was super clear and helpful. Later, when we asked for directions to the Disney Resort Line station, they didn't just point the way. They gave us specific, practical details, like the monorail's arrival times. I was genuinely touched by their professional service. You can tell they are always thinking one step ahead to make sure guests don't feel lost or overwhelmed in such a massive hotel.

    Answered question: Do you have any recommendations for hotels near Tokyo Disneyland that offer a special experience?

    Haruka (Late 20s Female)'s answer (Posted on:2025/10/28)

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  • A Truly Healing 'Omotenashi' at the Hotel's "Oasis"

  •  If you are someone who prioritizes a relaxing stay at the hotel rather than just running around the parks, I highly recommend the Sheraton. They have an on-site spa (a large public bath) called "Oasis," and the hospitality there was truly above and beyond my expectations. Even when it’s busy with many guests, I noticed that the changing rooms and washing areas are kept impeccably clean. The reception staff also provides a very thorough and polite explanation of the facilities. It's the perfect way to slowly warm up your body in a large, comfortable bath after getting a little chilled at the park. I felt that the dedicated work of the staff, who make this "healing time" possible, is a true hallmark of uniquely Japanese thoughtfulness (kokorozukai).

    Answered question: Do you have any recommendations for hotels near Tokyo Disneyland that offer a special experience?

    KTaro (Early 60s Male)'s answer (Posted on:2025/10/28)

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  • For a Truly Special Experience, I Highly Recommend the Club Lounge

  • If you are seeking a truly special experience, I believe booking a room with access to the Sheraton "Club Lounge" is the ideal choice. We stayed for my wife's birthday, and I must say, the quality of the staff in the exclusive lounge is simply on another level. It's not just that they immediately remember guests' faces and names; we were also able to check in and check out comfortably while seated in the lounge, completely bypassing the crowded main front desk. The staff were also very proactive, kindly asking if we needed any assistance regarding the parks and offering helpful advice on how to best enjoy our stay. You will surely be moved by the highly personal service they tailor to each guest, especially for special occasions like birthdays or anniversaries.

    Answered question: Do you have any recommendations for hotels near Tokyo Disneyland that offer a special experience?

    Hideki52 (Early 50s Male)'s answer (Posted on:2025/10/28)

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  • Perfect for Kids! The Staff's Warm, Friendly Service Was So Memorable.

  • I highly recommend the Sheraton. I felt their service, especially for families with children, was absolutely top-notch. The lobby is huge and often bustling with families coming back from the theme park, but every single staff member is incredibly kind to the children. For instance, my child was holding one of the hotel's mascot plushies, and several staff members who walked by smiled and greeted them. They also have a dedicated kids' play area called "WizKids," and you can tell the staff there are genuinely experienced and comfortable with children. It wasn't just a by-the-book service; it was that warm, genuine "omotenashi" (Japanese hospitality) that really stayed with me.

    Answered question: Do you have any recommendations for hotels near Tokyo Disneyland that offer a special experience?

    AKI_Yuki (Late 30s Female)'s answer (Posted on:2025/10/28)

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  • Perfect for Kids with Endless Energy!

  • The Sheraton Grande Tokyo Bay Hotel is absolutely packed with kid-friendly facilities. Our kids especially loved "Wizkids," a huge indoor playground. It has a giant ball pit and climbing structures, so they can burn off tons of energy, even if it's a rainy day. Beyond that, there's also an arcade and a mini-golf course—so much that you could easily spend a full day playing without ever leaving the hotel. It's the kind of place where, even after a tiring day at Disneyland, kids can come back and get a second wind. For children who seem to have boundless energy, I honestly think this is the best hotel.

    Answered question: Please tell me about Disney hotels and official hotels near Tokyo Disneyland that are recommended for families with children!

    コアラ's answer (Posted on:2025/10/ 9)

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  • An Official Hotel with a Perfect Location & Great Kids' Areas

  • Thinking about your child's first trip to Disneyland? The Sheraton Grande Tokyo Bay Hotel is a wonderful choice. Its location is unbeatable—literally right in front of the Disney Resort Line station, making trips to the park a breeze. Another great feature is the Japanese-style bathrooms, which have a separate, spacious area for washing before you get in the tub—super convenient for bathing little kids. They also have a large public bath, which is a real treat. Plus, with an indoor pool and a fun kids' area, you can enjoy your time at the hotel just as much as your time at the parks.

    Answered question: Please tell me about Disney hotels and official hotels near Tokyo Disneyland that are recommended for families with children!

    オコジョ's answer (Posted on:2025/6/17)

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  • That's great, you can get a good deal

  • The Japanese-Western style is perfect for three generations. It is available at a very reasonable price except during peak seasons and on weekends. It is on a lower floor at the edge of the building, so it is a quiet environment. If you stay in a specific room (Japanese-style suite), you can use the private family bath. It is perfect for families with small children.

    Answered question: Where can I stay near Disneyland with Japanese-style rooms?

    わしー's answer (Posted on:2019/2/ 1)

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  • This hotel is recommended for families

  • Since you are a family, I assumed you would have children with you, so I would like to recommend this hotel! Usually, most hotels charge the same price as adults for elementary school students, but this hotel allows junior high school students to sleep together. The beds are 140cm wide, so I think it would be fine for children to sleep together. There are a variety of meals served buffet style, so I think you will enjoy it, and it is very convenient as you can walk to the station to the resort.

    Answered question: Do you have any recommendations for hotels near Tokyo Disneyland that offer a special experience?

    ユーザー's answer (Posted on:2014/6/ 4)

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  • It has a long history among the Tokyo Disney Resort official hotels.

  • It is one of the oldest hotels in the Tokyo Disney Resort official hotels, and we have been using it since it first opened. There are many points to recommend it, such as the luxurious atmosphere of the hotel, the delicious dim sum, and the barbecues they hold in the garden in the summer, but the biggest reason is that it is the hotel where we held our wedding ceremony.

    Answered question: [2025 Latest] Tokyo Disney Resort Official Hotel Recommended Ranking

    ユーザー's answer (Posted on:2014/6/ 3)

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  • The room is large and spacious

  • First of all, the atmosphere of the entrance is nice. The hotel rooms are large and the beds are large, so you can relax. You can relax even if you get tired from playing at Disney. You can see the Disney Resort from the room, which lifts your spirits. The amenities were also luxurious, unlike other hotels. The breakfast restaurant has a wide variety of Western dishes.

    Answered question: [2025 Latest] Tokyo Disney Resort Official Hotel Recommended Ranking

    ユーザー's answer (Posted on:2014/6/ 3)

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  • Official hotels with recommended breakfast buffets

  • I recommend the breakfast buffet. The buffet at the restaurant "Grand Cafe" on the first floor has a wide variety of dishes, and there are many small plates prepared right next to each dish, so you can reach out and take what you want. It's delicious and there are plenty of children's dishes available, so it's a fun place.

    Answered question: [2025 Latest] Tokyo Disney Resort Official Hotel Recommended Ranking

    コチ's answer (Posted on:2014/6/ 3)

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  • Luxurious hotel and convenient to Disney

  • This is the hotel where I held my wedding. The Sheraton staff provide first-class hospitality. The buffet is lavish. The hotel is also luxurious and spacious. It has one of the highest numbers of wedding ceremonies, so if you go on the weekend, you're sure to pass by brides. If you're planning on visiting Disneyland, you can use a hotel plan that includes the right to purchase a Tokyo Disney Resort admission pass. There are also other benefits exclusive to guests.

    Answered question: [2025 Latest] Tokyo Disney Resort Official Hotel Recommended Ranking

    ユーザー's answer (Posted on:2014/6/ 3)

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  • A Japanese-style room is ideal when you have small children

  • If you have small children, this hotel has Japanese-style rooms that are safe for them to sit on and won't roll off the bed. What's more, the hot spring-style stone bath is only available to guests staying in Japanese-style rooms. A large bath is the best way to relax after a day at the park. It's also great for the elderly. The rooms facing Tokyo Disney Resort offer great views of the fireworks and the night view of the park, while the ocean view rooms offer great views of the sunset and Mt. Fuji.

    Answered question: [2025 Latest] Tokyo Disney Resort Official Hotel Recommended Ranking

    はなママ's answer (Posted on:2014/6/ 3)

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