Current number of reviews posted8,193 Making Travel More Fun! The ranking of hotel or inn in Japan which chosen by Japanese.

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  • 18Person Answer
  • Question publication date:2019/4/19
  • Update date:2025/7/ 4
  • Hakone Kowakien TEN-YU
  • Hakone Onsen Recommendation for Foreigner - English-Speaking Ryokan?

I'm planning to take a foreign friend to Hakone Onsen, but I'll need to leave partway through due to other commitments. Could anyone recommend a reliable onsen ryokan (Japanese inn with hot springs) in the Hakone area where English is spoken, so my friend will feel comfortable and well-taken care of after I leave? Any suggestions would be greatly appreciated!

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3人がこのホテルを選んでます
3Man/18 The people
recommendation!
Hakone Kowakien TEN-YU

1297 Ninotaira, Ashigarashimogun

  • There is ample English support, including a picture story show in English and the "Kakeyu Dance" lesson in English.

  • At Tenyu Hotel, a hot spring sommelier holds a "hot spring lecture" every day, teaching overseas guests in English how to bathe in a hot spring and proper etiquette. This is only available to guests staying at the hotel, so why not stay the night and participate? All rooms at Tenyu Hotel have their own open-air hot spring baths, and there is also a large public bath, so you can fully enjoy the hot springs just within the hotel, but there is also Yunessun nearby, so once you get used to the hot springs, why not spend the whole day at Yunessun soaking in the hot springs until your body is soaking up the heat?
    Shiratama's answer (Posted on:2025/1/28)

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  • The hotel has staff who can handle daily conversation in English, Korean, and Chinese.

  • Just before COVID, there were definitely staff members who could hold everyday conversations. They probably still are. The baths at Tenyu are great. On the sixth floor, there is an infinity open-air bath that blends into the sky, with nothing blocking the view from the Hakone outer rim. There is also a dry sauna. The hotel is originally built on a hill, so the view from the open-air bath is Breathtaking view. The fifth floor open-air bath overlooks the waterfall, which is a refreshing view that allows you to soak in negative ions. There is also a dry sauna on this floor. On the first floor, there is a reclining Lying-down bath and a jacuzzi where you can relax. There is a kaiseki plan for meals, but I think the buffet plan is better. After listening to my friend's opinion, there are many delicious Japanese dishes, so there is a wide range of choices. The breakfast is a Japanese and Western Buffet, so it's the food I'm used to, so I think it's fine as it is.
    Shinryuken's answer (Posted on:2022/12/ 9)

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  • 全客室に露天風呂があるホテル。もちろん天然温泉!

  • 小涌園天悠をおすすめします!英語だけでなく、中国語、韓国語のスタッフが常駐している(ホテル公式のチャットで確認しました)というので、お友達も安心して滞在できると思います。天悠は温泉が素晴らしくて、まず、全客室に露天風呂があり、湯舟には天然温泉がしかれています。大きな温泉に入りたかったら大浴場もあるのですが、6Fの大浴場がインフィニティ温泉になっていて、これが絶景なんです!天空に浮いたような気分で温泉に入れます。
    Japan Traveler 55's answer (Posted on:2025/7/ 4)

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