Current number of reviews posted7,735 Making Travel More Fun! The ranking of hotel or inn in Japan which chosen by Japanese.

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  • Question publication date:2019/4/19
  • Update date:2025/4/16
  • Hakone Kowakien TEN-YU
  • Hakone Onsen Can you recommend a hot spring inn with English support for foreigners?

I'm going to take a foreign friend to Hakone Onsen, but I have to leave in the middle of the trip. I'd like to know a good hot spring inn with English-speaking staff.

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Hakone Kowakien TEN-YU

1297 Ninotaira, Ashigarashimogun

  • There is ample English support, including a picture story show in English and the "Kakeyu Dance" lesson in English.

  • At Tenyu Hotel, a hot spring sommelier holds a "hot spring lecture" every day, teaching overseas guests in English how to bathe in a hot spring and proper etiquette. This is only available to guests staying at the hotel, so why not stay the night and participate? All rooms at Tenyu Hotel have their own open-air hot spring baths, and there is also a large public bath, so you can fully enjoy the hot springs just within the hotel, but there is also Yunessun nearby, so once you get used to the hot springs, why not spend the whole day at Yunessun soaking in the hot springs until your body is soaking up the heat?
    Shiratama's answer (Posted on:2025/1/28)

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  • The hotel has staff who can handle daily conversation in English, Korean, and Chinese.

  • Just before COVID, there were definitely staff members who could hold everyday conversations. They probably still are. The baths at Tenyu are great. On the sixth floor, there is an infinity open-air bath that blends into the sky, with nothing blocking the view from the Hakone outer rim. There is also a dry sauna. The hotel is originally built on a hill, so the view from the open-air bath is Breathtaking view. The fifth floor open-air bath overlooks the waterfall, which is a refreshing view that allows you to soak in negative ions. There is also a dry sauna on this floor. On the first floor, there is a reclining Lying-down bath and a jacuzzi where you can relax. There is a kaiseki plan for meals, but I think the buffet plan is better. After listening to my friend's opinion, there are many delicious Japanese dishes, so there is a wide range of choices. The breakfast is a Japanese and Western Buffet, so it's the food I'm used to, so I think it's fine as it is.
    Shinryuken's answer (Posted on:2022/12/ 9)

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